SHIPPING & REFUNDS

SHIPPING POLICY (EXCLUDING PRE-ORDERS)

- London within the M25

We deliver in London within the M25 once a week, you will be able to choose this option at the checkout where you can see the exact delivery date.

For more information regarding the delivery in London you can contact us to tequeshoplondon@gmail.com

- UK Mainland

Please allow two working days to dispatch your order. From the moment your order is shipped the delivery will take 1 to 2 business day.

Dispatching days: Monday, Tuesday, Wednesday and Thursday.

Delivery days: Tuesday, Wednesday, Thursday and Friday.

We offer a special delivery on Saturday at an extra cost, please contact us for more information "tequeshoplondon@gmail.com"

REFUND POLICY

We are a small business, so we are meticulous with the details from the production to the packaging, we hope you love your tequeños as much as we do.

We don't offer a refund policy unless your tequeños get lost in delivery or you received an open or damaged packaging where the hygiene of your food has been affected, if this is the case, please send us proof of the damaged packaging along with the order number to our email tequeshoplondon@gmail.com and we will asses your case.